I made my application online and had no response until receiving a telephone call almost a month later to set up an interview asap. Interview was arranged to fit around my agency work schedule at the time.

After the telephone interview - checking my work history and current employer I have been invited to an Interview on-site with an external consultant who also works for Pets at Home. He asked me basic questions about how the warehouse was achieving the target, and a few normal easy questions to verify my abilities to work as a Forklift reach truck driver.