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      Pets at Home

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      Recherches associées: Avis sur Pets at Home | Offres d’emploi chez Pets at Home | Salaires chez Pets at Home | Avantages sociaux chez Pets at Home
      Entretiens chez Pets at HomeEntretiens d’embauche pour Customer Service Assistant chez Pets at HomeEntretien chez Pets at Home


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      Entretien pour Customer Service Assistant

      25 févr. 2017
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience négative

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Pets at Home

      Entretien

      4 long stages for a part-time position. At first it's online application with standard questions such as why do you think you will be a good candidate to if you were an animal, which and why. Plus a few competency-based questions like give me an example when you've provided a good customer service. Took around an hour to fill. Then after several days got invitation for an assessment day on Sunday. Decided not to go for it and withdrew application after reading reviews here about the company's preference for younger staff and favouritism. As well as the demand to work a day for free during the application process (the third stage) and a competency-based interview (as the last one). Too much for a part-time low skilled job.

      Questions d'entretien [1]

      Question 1

      If you were an animal, which animal would you be and why
      5 réponse(s)
      1

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Assistant chez Pets at Home

      Entretien pour Customer Services Assistant

      25 janv. 2022
      Candidat à l'entretien anonyme
      Bolton, England
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien chez Pets at Home (Bolton, England) en oct. 2021

      Entretien

      It was a good and informative interview , where I did an interview and a work trial. It really gave me a good sense of what the job entailed and the other colleagues all seemed happy and pleased to work there.

      Questions d'entretien [1]

      Question 1

      Q. Why do I want to work at Pets at Home? Q. Describe your idea of good customer service?
      Répondre à cette question

      Entretien pour Customer Service Assistant

      17 mars 2020
      Candidat à l'entretien anonyme
      Brynmawr, Wales
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Pets at Home (Brynmawr, Wales) en mars 2018

      Entretien

      Group interview that felt very rushed and like the staff didn’t know what they were doing. Spent most of the interview holding a chinchilla. There was a team work exercise where we had to make a table using paper and cello tape that had to be strong enough to hold an aquarium ornament. Then a short 1:1 interview where all they really cared about was my availability. It was a part time job but as I wasn’t available for full time hours they weren’t interested.

      Questions d'entretien [1]

      Question 1

      If you were an animal what one would you be and why
      Répondre à cette question

      Entretien pour Customer Service Assistant

      29 août 2017
      Candidat à l'entretien anonyme
      Swansea, Pays de Galles
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Pets at Home (Swansea, Pays de Galles)

      Entretien

      Group interview session. Introduced ourselves and said how many pets we each owned, then asked to briefly describe your dream pet. Split up into small groups whereby we had to build a bridge strong enough to balance a can of dog food using newspaper and cellotape. Then had to discuss a new product idea in groups and present it. Lastly we had a quite one-to-one interview with staff member which consisted of mainly close ended questions and a few example/scenario questions. Overall the group session was quite relaxed and the interview was very general and quick (not too tricky). Only downsides were the fact you had to work with people, some whom were overpowering and didn't give you a chance to fully project yourself, and also the person who took my one-to-one interview didn't seem very interested and seemed in a rush to get it over with, I feel like I was more likely to get the job if interviewed by someone else so it was quite bias and unfair.

      Questions d'entretien [3]

      Question 1

      How would you deal with an angry customer?
      1 réponse

      Question 2

      When are you available to start? How will you travel to work? What are your salary requirements? Are you available to work at least one weekend day a week?
      Répondre à cette question

      Question 3

      What was your favourite/least favourite parts of the interview/group session?
      Répondre à cette question