Very thorough process. If they're interested in you, a recruiter will email you about the job, benefits, etc. ..with an Assessment link via the email. The test included math questions and customer service scenarios. You must pass this test in order to move on to the next step. The next step is a phone interview with a recruiter. Upon completion of the 2nd step, you are called in for an interview, mine was the following week with a branch supervisor and the recruiter, which lasted 1 hour. You then go shadow with a current Payroll Specialist, and then finally a Senior Manager. The entire interview took a little over two hours.

Interview process consisted of 2 interviews and one shadowing session. Interview questions were pretty standard STAR structure. I interviewed in person with one supervisor while one other was on a video call.