J'ai postulé en ligne. Le processus a pris 5 semaines. J'ai passé un entretien chez Patagonia en avr. 2023
Entretien
There were two rounds of phone interviews with the recruiter, then three rounds of in-person interviews on-site with the hiring managers. Kind of overkill for a customer service job in my opinion.
Questions d'entretien [1]
Question 1
Tell me about a time you dealt with a difficult customer.
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Patagonia (Salt Lake City, UT) en oct. 2025
Entretien
I submitted my application and received an email with an assessment which consisted of simple math, typing, and personal questions. They reached out a few days later asking to schedule an interview. The interview took place over Google Meet and it took around 20 minutes. They allowed time to introduce everyone, asked 3 simple questions, and ended with any comments and questions I had. I was expecting something much more difficult, but it was relaxed and the people were super friendly.
Questions d'entretien [2]
Question 1
1. Describe something that was difficult for you to learn and how did you overcome it?
J'ai postulé en ligne. J'ai passé un entretien chez Patagonia en oct. 2025
Entretien
The interview was 20 minutes. They asked three questions all pertaining to experience with customers. Then they opened it up for you to ask questions. They shared that each interview was graded and that determined choices for hours and whether they picked you or not. I was notified a week later if I got the job or not.
Questions d'entretien [1]
Question 1
Describe a challenging job you had with a customer and how you overcame.
J'ai postulé en ligne. J'ai passé un entretien chez Patagonia (Amsterdam) en oct. 2024
Entretien
They sent me a link to their website where I could study all about the company and prepare myself for the interview. But it was useless. They made me other questions. About past experiences and the distance form the office.
Questions d'entretien [1]
Question 1
They asked me where I lived (in the same place I put on my cv) and how long it takes the journey from there to Amesterdam. They were disappointed that I didn't live nearer.