J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez Paddy Power Betfair (Dublin, Dublin) en févr. 2018
Entretien
The interview procedure was quite long as it last for about 4 hours but it was very precise. Personally, I found it very good as it tested your skills and knowledge.
Questions d'entretien [1]
Question 1
Many questions about myself and my CV related details.
The interview process was 1 interview with the support team leaders which then followed several tests. with a test for typing and knowledge of Sports and customer service skills.
Be prepared for a writing test but listen to which sections have more marks allocated to them, as this is the skill they are looking for.
Questions d'entretien [1]
Question 1
Very straight forward and they focus on customer service skills more than knowledge of the industry and they offer 4 week training.
Le processus a pris 1 semaine. J'ai passé un entretien chez Paddy Power Betfair
Entretien
First you have to pass a phone interview with someone from HR, it's just a casual conversation. Then you get called in for the test and interview: first tipying speed test, then a writen exercise in which you are given a message from a client and you have to write a reply. Then comes the interview, nothing special about, questions that everyone asks on an interview, not difficult.
Questions d'entretien [1]
Question 1
tell me about a difficult situation that you have encountered with a customer and how you've handled it