J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez PNC Financial Services Group (Columbus, OH) en janv. 2022
Entretien
It started with an HR interview, then an interview with a supervisor in the department I would be going to. It was all over the phone. This was in early 2022. The questions were standard and basic about call center work.
Questions d'entretien [1]
Question 1
Q: Have you worked in a call center before, what do you do to de-escalate.