Aller au contenuAller au pied de page
  • Emplois
  • Entreprises
  • Salaires
  • Pour les employeurs

      Boostez votre carrière

      Découvrez votre salaire potentiel, décrochez des emplois de rêve et partagez vos témoignages de manière anonyme.

      employer cover photo
      employer logo
      employer logo

      PNC Financial Services Group

      Employeur impliqué

      À propos
      Avis
      Salaires et avantages
      Emplois
      Entretiens
      Entretiens
      Recherches associées: Avis sur PNC Financial Services Group | Offres d’emploi chez PNC Financial Services Group | Salaires chez PNC Financial Services Group | Avantages sociaux chez PNC Financial Services Group
      Entretiens chez PNC Financial Services GroupEntretiens d’embauche pour Customer Service Representative chez PNC Financial Services GroupEntretien chez PNC Financial Services Group


      Glassdoor

      • À propos
      • Récompenses
      • Blog
      • Nous contacter
      • Guides

      Employeurs

      • Compte employeur gratuit
      • Centre employeur
      • Blog pour les employeurs

      Informations

      • Aide
      • Règles de la communauté
      • Conditions d'utilisation
      • Confidentialité et choix publicitaires
      • Ne pas vendre ni partager mes informations
      • Outil de consentement aux cookies

      Travailler avec nous

      • Annonceurs
      • Carrières
      Télécharger l'application

      • Parcourir par :
      • Entreprises
      • Emplois
      • Lieux

      Copyright © 2008-2026. Glassdoor LLC. « Glassdoor », son logo, « Worklife Pro » et « Bowls » sont des marques déposées de Glassdoor LLC.

      Entreprises suivies

      Tenez-vous au courant des dernières opportunités et profitez de conseils d’initiés en suivant les entreprises de vos rêves.

      Recherche d’emplois

      Obtenez des recommandations et des mises à jour personnalisées en démarrant vos recherches.

      Entretien pour Customer Service Representative

      2 sept. 2014
      Candidat à l'entretien anonyme
      Melbourne, FL
      Aucune offre
      Expérience négative
      Entretien difficile

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez PNC Financial Services Group (Melbourne, FL) en juil. 2014

      Entretien

      Attended a 'Group' interview in Melbourne, Florida for a Customer Service Representative for PNC in Viera, Florida. What I assumed would be multiple interviewers in the group interview turned out to be multiple applicants being interviewed together. There were three store managers sitting around the oval conference table with the recruiter at the end. The multiple applicants including myself sat at the table. The recruiter played a Company video on her notebook at the beginning of the interview process. She explained how the questions would be asked by asking us the same question in a clockwise order then switching it.

      Questions d'entretien [1]

      Question 1

      Although the recruiter stated that there were multiple positions and that the applicants weren't competing for the same position was deceiving. The interview tone became combative and competitive. As an experienced CS Rep. I care about people. I wasn't going to use the other applicants answers against them to degrade their qualifications as one did during the interview. Awkward interview style that I would not participate in again unless I was running for a Political office. The Group interview enabled one younger applicant to look at the older applicant and state repeatedly that she had a good twenty more years of productive working years to offer. After that this same applicant repeatedly stated how she stays at her job and doesn't skip around after hearing the other applicant state that she has only been at her current bank for a few months. This wasn't a healthy environment where each applicant could promote his/her talents without them being used against them in a competitive way.
      Répondre à cette question
      1

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Representative chez PNC Financial Services Group

      Entretien pour Customer Service Representative

      16 avr. 2026
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez PNC Financial Services Group

      Entretien

      I applied and got a response the next day. They sent me a link for an interview that consisted of STAR questions, personality questions, (i.e. describe your ideal work environment), and multiple choice questions.

      Entretien pour Customer Service Representative

      10 avr. 2026
      Candidat à l'entretien anonyme
      Phoenix, AZ
      Aucune offre
      Expérience neutre
      Entretien moyen

      Candidature

      Le processus a pris 2 semaines. J'ai passé un entretien chez PNC Financial Services Group (Phoenix, AZ)

      Entretien

      The hireVue portion was easy but the wording was confusing. The interview process is fairly quick, a lot of behavioral questions and scenarios to gage how you would react. After the HireVue portion you play a few games one was a mathematical one just easy addition, multiplication and subtraction, one was a matching game with shapes, and one was this or that choices with weird photos

      Entretien pour Customer Service Representative

      5 avr. 2026
      Employé (anonyme)
      Indianapolis, IN
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé via un recruteur. J'ai passé un entretien chez PNC Financial Services Group (Indianapolis, IN)

      Entretien

      Interviewed with the recruiter. She was very professional and also made it comfortable. I felt heard and cared for VS just being another number in the company. Looking forward to my 2nd interview!