J'ai passé un entretien chez Oxfam (Southampton, Angleterre)
Entretien
One in-person interview at the shop. They asked about why I wanted the role and about my availability. They gave a tour of the shop. I met some of the other volunteers working there.
J'ai postulé en ligne. J'ai passé un entretien chez Oxfam (Londres, Angleterre) en juil. 2024
Entretien
I got an email inviting me for a short phone interview. The call was pretty straightforward and lasted about 10-15 minutes. The store manager asked me why I wanted to work for a charity and whether I was familiar with their mission. I told them about my previous customer service experience and why I thought working in a charity store would be meaningful. They also asked about my availability and if I was comfortable working weekends or evenings.
Questions d'entretien [1]
Question 1
How would you handle a situation where a customer is unhappy with an item they purchased from the store, especially considering we are a charity organization with limited resources for returns or exchanges?
J'ai postulé en ligne. J'ai passé un entretien chez Oxfam (Londres, Angleterre) en mars 2024
Entretien
Great and really professional and seemed a really friendly place and well organised.......they seem to take on a lot of volunteers.......and some stay and come leave but always a great experience
Questions d'entretien [1]
Question 1
They asked general customer service based questions