J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez Oliver Bonas (Cantorbéry, Angleterre) en juin 2024
Entretien
Good experience. Initial telephone screening and then a 2nd stage group interview. I liked the group interview style - it was great to meet other potential team members and learn more about the company, while using some interesting activities and tasks to demonstrate your abilities
Questions d'entretien [1]
Question 1
What is an example of bad customer experience you've seen?
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Oliver Bonas (York, Angleterre) en août 2024
Entretien
Really lovely interview experience.
Had a telephone interview first for approximately 40 mins, really chatty interview and felt relaxed.
Was then invited by email to a face to face interview (lasting about an hour) which made me want to work for OB even more than I did before! General customer service questions, some with a twist. Didn’t feel difficult as it felt very natural and fun. Did an activity on the shop floor finding items for a customer within a specific budget. Then spent time on the floor chatting and getting to know the team a bit and interacting with customers. Really enjoyed it and felt like I could be myself.
Questions d'entretien [2]
Question 1
What does our ethos “work hard, play hard and be kind” mean to you?
J'ai postulé en ligne. J'ai passé un entretien chez Oliver Bonas (Londres, Angleterre)
Entretien
Starts with an application, this including my cv and other details about my availability and my brief reason for wanting to join. I then followed with a phone interview that was about 20 mins and then an in person interview that was more detailed.
Questions d'entretien [1]
Question 1
They asked me what I would do if I was dealing with a customer in various scenarios. They also asked questions about my availability and me in general such as my hobbies and interests.