Aller au contenuAller au pied de page
  • Emplois
  • Entreprises
  • Salaires
  • Pour les employeurs

      Boostez votre carrière

      Découvrez votre salaire potentiel, décrochez des emplois de rêve et partagez vos témoignages de manière anonyme.

      employer cover photo
      employer logo
      employer logo

      Old Navy

      Fait partie de Gap Inc.

      Employeur impliqué

      À propos
      Avis
      Salaires et avantages
      Emplois
      Entretiens
      Entretiens
      Recherches associées: Avis sur Old Navy | Offres d’emploi chez Old Navy | Salaires chez Old Navy | Avantages sociaux chez Old Navy
      Entretiens chez Old NavyEntretiens d’embauche pour Customer Experience Associate chez Old NavyEntretien chez Old Navy


      Glassdoor

      • À propos
      • Récompenses
      • Blog
      • Nous contacter
      • Guides

      Employeurs

      • Compte employeur gratuit
      • Centre employeur
      • Blog pour les employeurs

      Informations

      • Aide
      • Règles de la communauté
      • Conditions d'utilisation
      • Confidentialité et choix publicitaires
      • Ne pas vendre ni partager mes informations
      • Outil de consentement aux cookies

      Travailler avec nous

      • Annonceurs
      • Carrières
      Télécharger l'application

      • Parcourir par :
      • Entreprises
      • Emplois
      • Lieux

      Copyright © 2008-2026. Glassdoor LLC. « Glassdoor », son logo, « Worklife Pro » et « Bowls » sont des marques déposées de Glassdoor LLC.

      Entreprises suivies

      Tenez-vous au courant des dernières opportunités et profitez de conseils d’initiés en suivant les entreprises de vos rêves.

      Recherche d’emplois

      Obtenez des recommandations et des mises à jour personnalisées en démarrant vos recherches.

      Entretien pour Customer Experience Associate

      7 févr. 2011
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative

      Autres retours d’entretien d’embauche pour un poste comme Customer Experience Associate chez Old Navy

      Entretien pour Customer Experience Associate

      15 sept. 2016
      Employé (anonyme)
      Selden, NY
      Entretien moyen

      Candidature

      Le processus a pris 1 jour. J'ai passé un entretien chez Old Navy en janv. 2011

      Entretien

      I was a little early to this interview, and was told to browse while I waited for my interviewer. I spent a while browsing and was eventually approached by an employee about whether I was finding everything okay. That was the first time they actually told me the interviewer was on a conference call and it would be a little while, which I found rude. When I was finally taken back, the backroom was a mess. The interviewer asked some basic questions, how I dealt with an unhappy customer, what my availability was, what would I do if I saw a manager being dishonest, had I ever dealt with a dishonest coworker, etc. She also asked if I was interested in logistics, as they "always" needed people for that. I told her I was interested, but I would have to get back to her for sure on whether the hours would be okay. I asked two questions, what the dress code was, and whether it is teamwork or individual work. I was then taken out to greet customers using the Old Navy script, which was difficult since it was so slow while I was there. The interviewer eventually gave up on that, and we returned to the back for some final talking, and she told me I would know within a week because she still had interviews to do. It's been two weeks and no call, not even to tell me I wasn't hired. I was also told by a friend that works at that Old Navy that they just fired people at the same time as I was being interviewed, so there was probably no opening.

      Questions d'entretien [1]

      Question 1

      Tell me about a time you dealt with an angry customer.
      1 réponse
      Offre acceptée
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Old Navy (Selden, NY)

      Entretien

      Three different in person interviews over the course of 2 weeks with three different managers who were incredibly nice until I was actually hired, then they couldn't be bothered, my store had a tendency to way over hire.

      Questions d'entretien [1]

      Question 1

      What makes you a good fit for our company?
      Répondre à cette question

      Entretien pour Customer Experience Associate

      10 sept. 2015
      Employé (anonyme)
      Akron, OH
      Offre acceptée
      Expérience neutre
      Entretien facile

      Candidature

      J'ai postulé en personne. Le processus a pris 1 semaine. J'ai passé un entretien chez Old Navy (Akron, OH)

      Entretien

      All interviews are the same for Old Navy until you're applying for a higher-level management position. Standard and straight-forward questions to assess your personality and previous work experience. Not demanding at all. If they bring you back in for a second interview you probably will get the job as they're always looking for new hires and it's not too hard of a job.

      Questions d'entretien [1]

      Question 1

      Discuss a time when your plans got changed suddenly and how that made you feel?
      Répondre à cette question

      Entretien pour Customer Experience Associate

      9 juin 2014
      Employé (anonyme)
      Richmond, BC
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Old Navy (Richmond, BC)

      Entretien

      Received a call asking me to come in for a group interview about a week after I applied online. Before the interview officially started, we played a game as an icebreaker. Then we split into 2 groups of 4 and the interviewer started asking us questions. We first wrote down our individual answers, then discussed our answers within our groups. One person from each group would then report the agreed-upon answer to the interviewer. They were pretty standard interview questions. After, the interviewer talked to us individually for a couple of minutes to go over our resume, ask us why we're applying, etc. Of the 8 in my group that were interviewed, 5 were offered positions. The 5 of us were basically the ones that talked the most/showed the most communication skills. This was for seasonal positions.

      Questions d'entretien [1]

      Question 1

      The interviewer started to tell a story, and had everybody in the room add a sentence to the story.
      Répondre à cette question
      1