The interview followed a structured four-stage process. It began with CV selection to shortlist suitable candidates, followed by an assessment to evaluate skills. Successful applicants then attended a telephonic interview, and the final stage involved a detailed panel interview.

So many stages for a minimum wage, call centre job. Firstly filled out a long application, then an online task, then a phone screening, then a 3 hour assessment day, all for a job paying barely above minimum wage. Crazy. People interviewing were nice enough but just far too many steps for a call centre job.