J'ai postulé en ligne. J'ai passé un entretien chez Nordstrom
Entretien moyen
Candidature
J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Nordstrom en avr. 2011
Entretien
I attended the Store Grand opening and was immediately smitten with this store! So much that I applied for 4 positions the very next day. About 3 days later I received a phone interview with an HR rep who then said she would call me back by the end of the week if they decided to schedule an interview. She called back 2 hours later!! Unfortunately I missed her call and we ended up playing phone tag for the next 3 days. She finally scheduled me for a 1:1 interview that following Monday. The interview Monday went well except for the fact that the manager I interviewed with was from a different dept than those I had applied for so when she sat me down and asked"So...tell me why you want to work in HOSIERY" I was like uh, ummmm, I don't! Well I was thinking that but I didn't say it. She asked me basic situation/response questions like "tell me a tie when you had to go above and beyond to satisfy a customer" and "What excites you about commission based sales?" Finally she asked me to pretend she was a customer and sell her the pantyhose she was wearing. (GULP!!) So despite the risk of rambling on I proceeded to talk about the style, quality, durability and comfortability of these stocking that I knew absolutely NOTHING about. She then left the room, came back a few minutes later and said I would be receiving an email soon regarding a second interview. Well I just knew I'd BLOWN it at that point - waiting for the old "thanks but no thanks" email. However, I must have sold the heck out of those pantyhose because I got an email that evening asking for information so they could run a background check. Funny thing was that the position referenced in the email was for the Men's Dept (which is one of the positions I had actually applied for). I answered all the questions and awaited a response. The manager of hosiery just called me today to schedule an interview with the store manager for the day after tomorrow. So to be honest at this very moment I don't know WHICH position I'm interviewing for but I have my fingers crossed either way.
Experienced retail associate (10+ years of experience) was initially turned down online except for one job in Women's retail sales. Scheduled an interview - arrived early - no one could find who I was scheduled to interview with... a nice woman at the customer service pickup counter called throughout the store and finally found someone to interview me. She was apparently the former assistant of the woman who was supposed to interview me - she didn't even look at my resume. Kind of had attitude with me and seemed irritable. Turns out the woman who was supposed to interview me (the actual hiring manager) WASN'T EVEN THERE... then after my interview with this random person, I am told there will be another interview where I will have to demonstrate selling abilities with the woman I was supposed to meet with in the first place. It took this hiring manager three days to send me a generic email and she didn't even apologize for not being there - but expected me to show back up the following day for a second interview.... Unbelievable. Completely unprofessional and rude! I have read how terrible the management is and now I completely agree - the woman who interviewed me was a manager for a different department (why would she qualify to interview me when it didn't even count and I still had to meet with the original woman). Too much attitude overall, I was treated poorly. Complete disappointment.
Questions d'entretien [1]
Question 1
The woman interviewing me was at least transparent about the long hours, the 16.60 hourly pay, the competitive nature of commission sales. Most of the questions were fairly basic and revolved around communication skills and prior customer service / selling experience. Honestly Victoria's Secret was a better interview, as well as Abercrombie...
J'ai postulé en ligne. J'ai passé un entretien chez Nordstrom (Shelby Township, MI) en nov. 2018
Entretien
The interview process was very straightforward and generic to the role. Most of the questions were based on client relationships, how you manage multiple responsibilities at once, and how you deal with difficult customers.
Questions d'entretien [1]
Question 1
Describe a time when you had to deal with a challenging customer- how did you handle it? What was the outcome?
J'ai postulé en ligne. J'ai passé un entretien chez Nordstrom (Novi, MI) en juin 2018
Entretien
It was not too bad of an interview. I met with a floor manager for about 30 minutes. They asked a lot of behavioral questions and about customer service. Then you pick out an outfit from the floor based on a hypothetical.