I initially filled out an application online. Then, a few days later, I received a phone call where someone from HR asked me about myself and why I wanted to work for Nordstrom. The phone call came unannounced but was simple and also consisted of questions about my availability. Then I was invited to a face to face interview. During the face to face interview, I first talked to a manager who asked questions about myself and then I talked to another manager who explained the positions in detail. Both interviews were laid back and more conversational than drilling. After the two interviews, I was told to wait a bit before I was invited to talk to the first manager again who told me I was hired. Just smile and be friendly to get the job.