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      Never Fully Dressed

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      Entretien pour Customer Service Representative

      28 avr. 2024
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience neutre
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Never Fully Dressed

      Entretien

      Applied online and was invited the same day to a Teams interview, which was a great interview experience. A few days later I was invited to an in-person interview which I felt went really well. The only thing that was odd is I was asked a couple of times if I drive, which I don’t (the office location has very close transport links so I’m not sure how this would have been relevant). Told I would hear back by Tuesday either way. Didn’t hear back on Tuesday or Wednesday so I had to chase on the Thursday, on which I was sent a very generic email stating I didn’t have enough experience which must have been code for something else as I have 3+ years experience in this field and all of my experience is clearly outlined on my CV.. a very strange experience but the team were friendly!

      Questions d'entretien [1]

      Question 1

      Name a time you have overcome an issue with a customer and describe this
      Répondre à cette question
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      Réponse de Never Fully Dressed
      1y
      Hello, Thank you for taking the time to leave us feedback, we really appreciate your comments to help us review our interview process. We are pleased to hear the comments about our team and their friendly approach, plus that you felt the overall interview process had been easy. NFD takes your feedback on board regarding the question of whether you drive. As our office is based outside of London we like to check how potential applicants find the commute to the second stage interview at our office. We also offer all full-time employees a parking permit for their first day, we like to be prepared if this is required for the successful applicant ahead of the immediate start with this position. Apologies you had not heard back from us on the date we confirmed, the second stage interviews had run over our anticipated timeframe. This is something we will learn from and ensure our communication is clear. Wishing you all the success in your future, NFD