I applied for the Visitor Experience Representative position and was initially excited about the opportunity. However, the recruitment process was highly disorganized and lacked basic professional courtesy. After a phone interview, a recruiter scheduled me for an in-person interview the following day. I reached out twice via email with clarifying questions prior to the meeting and received no response. I showed up at the agreed-upon time, only to discover that no interview had been scheduled with the team leaders. While the leaders were kind enough to interview me since they had a gap in their schedule, it was a clear and embarrassing scheduling mishap on the recruiter's part. Following the interview, I sent a professional follow-up email to the recruiter as advised by the team leaders. Despite three total attempts to communicate with my direct point of contact over several weeks, I never received a single reply, acknowledgment, or apology for the scheduling fiasco. Ultimately, I received a generic, automated rejection. Requiring a candidate to show up twice, including once in person, only to ghost them and send a boilerplate email is unprofessional and negligent. While I understand the process is competitive, the complete lack of human engagement and accountability reflects poorly on the candidate experience and the organization as a whole.