J'ai postulé en ligne. J'ai passé un entretien chez NEXT (Kirkliston, Scotland)
Entretien
Went well, I felt accommodated and supported. Unfortunately, I didn’t get the job, but the opportunity was exciting and everyone was treated well and was opened happily. I would love an experience like this again.
Questions d'entretien [1]
Question 1
They asked me if i had previous retail experience.
J'ai passé un entretien chez NEXT (Belford, England)
Entretien
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez NEXT (Havant, England) en avr. 2026
Entretien
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service