J'ai postulé en ligne. J'ai passé un entretien chez NEXT
Entretien
online questionnaire that i had to fill out but was never able to upload my cv and instead filled a questionnaire but later got an email saying others were better at answering the questions.
Questions d'entretien [1]
Question 1
didn’t make it through to next stage but at no point was I able to submit a CV, they only asked about work experience but as aGCSE school leaver in 2021 I had none
J'ai passé un entretien chez NEXT (Belford, England)
Entretien
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez NEXT (Havant, England) en avr. 2026
Entretien
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service