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      Entretien pour Customer Success Engineer

      14 févr. 2022
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Moveworks

      Entretien

      An initial 30 minute interview with a manager, followed by a 45 minute technical interview. The coding portion of the technical interview was very easy, but found the second portion difficult as that test scenario appears to promote making assumptions, while penalizing attempts to verify choices.

      Questions d'entretien [1]

      Question 1

      The technical interview started with a requirement to code a simple REST call with the function name and variable name to use specified in the instructions. The next part was strangely vague with only three pieces of information provided. 1. a domain 2. an input value 3. an output value An example of the above translated into a sentence might be "Go to 'somesite.com' to find information about sending the value 'blue-5' to some URL mentioned somewhere in the site to get back 'red-7'". There was no mention of the value type, e.g. "We are searching customer orders." A consultant using only these requirements would be making the questionable choice of following a series of assumptions regarding the endpoints and REST calls, only to end up with a result which may be a coincidental match, and no means to verify if the implementation is correct or not. Even recognizing that this is an exercise, I found the scenario to be very unrealistic.
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      Réponse de Moveworks
      4y
      Hi there, Varun here. Founder of Moveworks. Thanks for the feedback. No interview process is perfect, and this will help us get better. Having said that, we mirror our interview process to be as close to the real world as possible. This interview is based on real-world examples of scenarios CSEs had at Moveworks and in their past lives in other roles as companies like Mulesoft, Okta, Slack, etc. We have designed this to gauge your problem solving skills with limited or vague information. It is expected that you will need to look for information to answer the question suitably. Our experience with integrating with dozens of enterprise systems is that unfortunately even the most high-profile SaaS companies do not have very detailed or accurate API documentation. Customers often have questions about certain functionality or use cases pertaining to these systems - and we find ourselves needing to work with limited information. This does not mean you make assumptions or do not verify your work - but at times you may need to bias towards action to meet a customer requirement, especially in a fast-paced startup environment. I am only hoping to clarify our framework, and we will take this feedback into account as we improve our methods. Thanks again for your feedback.

      Autres retours d’entretien d’embauche pour un poste comme Customer Success Engineer chez Moveworks

      Entretien pour Customer Success Engineer

      14 août 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai passé un entretien chez Moveworks

      Entretien

      I applied online, got a screening interview with an amateur recruiter, she was reading from a script, she had absolutely no idea what she were doing. The interview lasted 15 minutes. I answered all questions professionally, This is not my first screening interview, I've have hundreds of interviews. The next day I received the typical email: "After careful consideration, we’ve decided not to move forward with your application at this time. While we were impressed with your skills and experience, we’ve chosen to move forward with another candidate".. blah blah blah Their intention of the screening was not to recruit, they are just collecting talents, so be careful not to fall into this trap.. their 'Open Position' page is full with fake jobs and the position I applied for is still there. Why do they waste people's time.

      Questions d'entretien [1]

      Question 1

      Basic screening questions about my experience.
      Répondre à cette question
      2

      Entretien pour Customer Success Engineer

      17 juil. 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Moveworks

      Entretien

      Initial phone screen with recruiter. Afterwards, they immediately reached back out saying "The hiring manager would love to interview you." During the hiring manager interview, the manager showed no emotion or passion. Find it hard to believe such an emotionless person is in a manager role.

      Questions d'entretien [1]

      Question 1

      Tell me about yourself. Tell me about a time you had to solve a customer's problem.
      Répondre à cette question

      Entretien pour Customer Success Engineer

      14 mai 2025
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Moveworks

      Entretien

      Initial phone interview Interview with team lead Technical interview with someone on team (json, api) Technical interview marathon (demo, customer success manager, take home assignment, presentation, personality) They call you throughout, send you material via email, make sure you understand everything

      Questions d'entretien [1]

      Question 1

      How would I sell to a non-tech vs tech person
      Répondre à cette question