It was a phone/zoom interview that lasts approximately 30 min. Asking why you applied for the role and more questions about previous experience in customer service. It was easy and straight forward, ask questions about schedule.

There were two interviews the first was a intro phone call just getting to know you. The second interview was in person pretty standard interview questions asking why I would be a good fit and what my experience has taught me. They then take you on a tour of the office and I found out I got the job same day.