We have designed a uniform set of behavioral and situational questions for each job position across divisions. We ask the same questions to all candidates for each role so we can maintain a consistent approach. Our video interviews are convenient for both the candidate to complete and the hiring manager to review. We do our best to find a place on our team when we identify talent that we'd like to bring on board. This can occassionally mean that we will aks for a second interview for a different position if a candidate isn't qualified for the initial role or if that role has already been filled. I'm sorry if you found our efforts to be confusing or disorganized and your feedback will help us to be more clear about or process in the future. Please contact us so we can address your concerns directly, we're happy to speak with you about your experience.