J'ai passé un entretien chez Microsoft (New York, NY)
Entretien
Role play during the interview process about a service review in a day with a customer and discussion. 3 managers acting like the customer and you as the CSAM. After that, final round with 2 managers to make the final decision
Questions d'entretien [1]
Question 1
How do you approach a customer that has a bad reaction with support
J'ai postulé via la recommandation d'un employé. J'ai passé un entretien chez Microsoft (Londres, Angleterre)
Entretien
3 rounds, HR, hiring manager and CSU lead. Interview was mostly about my past experiences, dealing with conflict, managing customer crisis, leading Azure and MW discussions, working in a team,
Reach out by HR recruiter, then 3 interviews with manager and team members. After interview a follow up with recruiter that I was preferred candidate and salary/bonus negotiations. This was my third time applying and first experience with interview process.
J'ai postulé en ligne. J'ai passé un entretien chez Microsoft (New York, NY)
Entretien
First round first, followed by three interview rounds for the final round in a few weeks. Third round was 3 rounds with 5-10 mins intervals. I really loved interviewing with Microsoft. Each interviewer seemed like people I would also love to work with.