The process began by the local Menards HR lady calling to let me know she would like to set up an interview. The interview was about two hours long. She thoroughly explained the position and what it entails. Then asked very standard questions. "Give an example of an experience when you had poor customer service, and what made it so poor/?" The opposite was also asked. Overall a very easy interview. I would recommend not just sitting back as the HR individual explains the position, ask a few questions to throw them off. You will notice its very routine, they most likely interview people very often. To stand out yo need to make them remember you, always look them in the eyes. Pay attention