J'ai passé un entretien chez Medical Protection Society (Londres, Angleterre)
Entretien
Initial technical assessment reviewing a mock complaint case file, followed by online interview with two team leaders discussing the role, and experience in customer services, managing case files and medical experience.
Autres retours d’entretien d’embauche pour un poste comme Case Manager chez Medical Protection Society
J'ai postulé en ligne. J'ai passé un entretien chez Medical Protection Society en août 2024
Entretien
Invited for technical assessment after application. This took approx 90 minutes.
Progress to virtual interview via Teams- lasted around an hour.
In person interview/conversation - again just under an hour.
Offer
(Whole thing took just under 3 months)
Applied for a permanent role starting FROM a base salary, they changed the role to 12 month fixed term with an offer of the base salary (no room for negotiation in the budget apparently)
Questions d'entretien [1]
Question 1
When was a time you want above and beyond for a customer/client?
J'ai postulé en ligne. J'ai passé un entretien chez Medical Protection Society en juil. 2024
Entretien
The communications behind the interview process has been extremely poor. Upon receiving an email to do a technical assesment as the first stage, I disclosed the fact I need extra time as a reasonable adjustment. I received no response about this for days until the night before the assessment at 5.30pm. After I completed the assessment, I sent an email a week later as I had received no communication. Again, another week passed with no response and I sent another email. It's now been over two weeks since the assessment, with no response to either email and no information on whether I've been successful or not
As someone who has disclosed they need reasonable adjustments for a disability that relies very much on clear communication, I am extremely disappointed by the lack of communication here. A holder email would have even sufficed after the time taken to complete the assessment.