I was referred by a current employee, recruiter reached out within hours of receiving my resume and I had a phone screen with recruiter soon after. Had another phone interview with Senior Manager within few days. After 4 weeks, (considering the Christmas and new year holidays i thought it was decent turnaround time), I heard back from recruiter saying they would like me to take the challenge( a take home test )as next step. It's now been more than 5 weeks with no response from the recruiter. I checked back with the recruiter 4 times thus far on a weekly basis and the last 2 times I have gotten no response. I can't believe a professional services firm could be so unprofessional and not have the courtesy to respond. I came back from an international business trip and took the challenge right away on a weekend. Least they can do is communicate and let know if they don't want to proceed with my candidacy. I heard great things and was excited about Medallia but after this experience only have poor regards for this company. This says a lot about Medallia as a whole.

There is no need for Glassdoor regarding the Medallia interview process. They are the most transparent company I have interacted within SaaS. Any manager can learn from Medallia's recruiting team about how to "set expectations" - which occurred throughout the entire process. I always new what would happen and when it would happen, which was incredibly useful when juggling conversations with many companies. Apply - the process alone is a great opportunity to learn!