Interview process was lengthy. It consisted of 4 interviews 2 of which were in person, and one of which consisted of a “group meeting” that took about 2 hours when I was told it would only take 45 minutes. This group meeting was basically a get to know you with the staff where you were asked ice breaker questions, as well as performed a mock / test call. I was basically told I had the job and needed to undergo one last interview. When I emailed to schedule my contact at the company was on vacation. I tried emailing others with no luck, By the time she got back and set up my last interview “management had gone with a different client”