I applied to work in the retail department selling tickets at the entrance and items in the gift shop. It took two weeks to get an interview after applying. The interview was with two people in the department in the back of the gift shop. The interview questions were fairly basic and centred around customer service. They said they would tell me the outcome the following week but it was actually two until I got an email saying I wasn't successful. Overall ok experience. I went to see the animals by myself after the interview so it was worth going to.