J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Marriott International (Meridian, ID) en mai 2016
Entretien
Applied online through a 3rd party. Front Office Supervisor responded with an interview opportunity the next day. When I arrived, I was asked to fill out an employment application prior the interview itself. First met with Front Office Manager, who inquired about my experience and availability. Immediately after, I spoke with Assistant General Manager who further elaborated on experience and availability. Spoke one final time to the Front Office Manager, whom inquired on what positions/times/days I would be available/willing to work. Discussed job details (shifts, break, lunches, time off, etc). Was given a drug-test screening form and my first day was the next week.
Questions d'entretien [2]
Question 1
Do you have experience with multi-line telephones/customer service?
J'ai passé un entretien chez Marriott International
Entretien
It was a super chill interview, they definitely used the STAR method and asked typical questions, including about how to deal with a rude guest, and how you deal with a rude or uncomfortable coworker.
J'ai postulé en ligne. J'ai passé un entretien chez Marriott International (New York, NY) en févr. 2025
Entretien
Meet with manager at hotel. Answering questions about background. They called later in the week, I did not get the job. The process was simple and fast. I did not have enough experience
J'ai postulé en personne. Le processus a pris 4 jours. J'ai passé un entretien chez Marriott International (Hotel) en févr. 2025
Entretien
The front desk agent interview typically includes a phone screening, in-person interview focusing on customer service skills, problem-solving scenarios, communication abilities, and sometimes basic computer or reservation system tests. The front desk agent interview includes phone screening, in-person interview, role-play customer service scenarios, questions on handling difficult guests, multitasking, communication skills, familiarity with reservation systems, and sometimes basic computer proficiency tests.