Once you apply and if they want to interview you they will email you to set up a time to come in then you go to HR to be interviewed by a manager.

I worked at Macy's in the late 2010s. The cosmetics manager asked me several questions. A few questions were difficult, like asking about what I would do if I saw a coworker stealing, but most were straightforward. She was also very respectful and supportive since I was unsure how to answer a few of the questions. They know that you need time to learn. Overall, it was a great experience for a beginner applicant.