Small nonprofits offer a better candidate experience than Macy's does. I had one phone screening and one in-person interview. I had to follow up after each round, in addition to a thank-you email. I also had to follow-up a month after my second interview, only to be sent a generic, two-line rejection email. I was kept completely in the dark throughout the entire process. With such a tight job market, one would think Macy's would improve their candidate experience.