Easy and pleasant interview, consisting of two members of staff (HR and department manager). Simple questions asked regarding previous job experience, working under pressure, customer service skills (as it's required to work with customers over the phone). Friendly and relaxed atmosphere.

I was called HR for an interview, only one Human Resources member and the department director were present in the meeting room. No particular question, trivial and very simple interview, no particular skills required. Duration on 15/20 minutes