I want to start off saying that I worked for Uber as an Uber Expert in the Hub, so I was very confident that I would be selected for the role as a Community Associate with Lyft (which is essentially the exact same role I had with Uber). Lyft's whole atmosphere is extremely pleasant. I applied online, and the entire process took a little over a month (due to holidays) to complete. I received an email from a recruiter to input my availability for a phone interview. I had my phone interview with a different recruiter a few days later. I was then passed on to the Operations Lead and had a phone interview with him a week later. After that phone call, maybe a few hours later, I was asked to input availability for an in-person interview with the Operations Lead I had spoken with on the phone. I met up with him maybe a week later. Interview was pretty straight. It started on time, I was offered water and snacks, and felt very comfortable speaking to him. He was very upfront that he was interviewing five other candidates and I would know soon if I was going to move on for a group interview. A full week had gone by and I hadn't heard anything, so I did honestly think I was out of the running. I sent a follow-up email to my recruiter in which she informed me that I had indeed moved forward for the group interview, and that the position now had three prospects (including me). I scheduled the final interview for a week later because of my schedule (which was rescheduled to the very next day by the recruiters due to some scheduling conflicts with Lyft's team, so I am glad I stay ready). The group interview was with my future supervisor who I'd be working with and a Driver's operations lead. I knew then I killed the interview, because nothing was forced and I fit right in with the team. I was not told that I had secured the job that day. I found out the following day when my recruiter called me. I am extremely happy to begin my journey with Lyft. Uber's work environment was extremely toxic, and from what I can tell, Lyft is definitely a caring company. *Also, they provided Lyft credit for every in-person interview I had to go to!! How amazing is that!* If you are applying to either work for Uber or Lyft, please choose Lyft! I'm saving you many headaches!

Three step process: phone interview with a recruiter, video interview with someone in the actual office, and in-person interview. Lyft is clearly very committed to their brand and looking for hires who will be content to stay in their new role for a year+ before promotion