I applied for the position online and was contacted almost three months later for a phone interview. It lasted about 20-25 minutes, with a few typical pre-screening questions and a fairly vague description of the hiring process. The interviewer couldn't tell me anything about the position and said that I would have to ask the hiring manager if and when there was another interview. The recruiter was lifeless and seemed completely disinterested in what she was doing. It became clear to me why Lumen was doing so poorly.