The first interview was over the phone with the recruiter. She asked the basic interview questions about my previous work experience and what level of experience I had with Microsoft Office programs. This call lasted about 45 minutes. I was then given an online assessment to score my level of knowledge on language, math and work ethics. The second interview was an in-person panel session with the hiring manager and the director of the certifications department. They took turns asking questions about my resume and skills I had listed. We discussed my duties and responsibilities with positions I held at other companies. This interview took about an hour after which I was sent to the HR specialist's office to take a math test, a "match the numbers" test and an excel test.