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      Recherches associées: Avis sur LinkedIn | Offres d’emploi chez LinkedIn | Salaires chez LinkedIn | Avantages sociaux chez LinkedIn
      Entretiens chez LinkedInEntretiens d’embauche pour Sr Customer Success Manager chez LinkedInEntretien chez LinkedIn


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      Entretien pour Sr Customer Success Manager

      24 déc. 2021
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience négative

      Autres retours d’entretien d’embauche pour un poste comme Sr Customer Success Manager chez LinkedIn

      Entretien pour Senior Customer Success Manager

      25 janv. 2025
      Candidat à l'entretien anonyme
      Londres, Angleterre
      Aucune offre
      Entretien difficile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez LinkedIn en sept. 2021

      Entretien

      Second time I went through this process. First time, I made it to the final stage which required putting together a presentation featuring Linkedin ad products and example performance report. Since I didn't work at LinkedIn, I spent a lot of time while with a regular job working on this presentation that dove deep into their value prop, different offerings, telling a story with the data. I was in the final 3 but didn't get the job, even though I was told my interview went great but they rejected me due to being only 5 mins early to the interview (not 15 as they wanted, thanks to transit delays) and not saying "communication" as what is most important in a partnership. Recruiter was good, transparent and kept me updated and said they would reach out for other opportunities (though never heard from again). The second time, I applied many years later for basically the same role. I was reached out to by a different recruiter and we scheduled a call. The call went great, showed them how much I already knew about the LinkedIn value prop and products, the culture, the way my experience lined up with what they were looking for. They said they would get back to me by end of the week. I followed up after more than a week passed, ignored. I followed up again two weeks later, ignored. Basically, she ghosted me. So unprofessional for a company that has as one of its 5 values, "Integrity". Integrity means valuing candidates time and the decency to at least respond to an email, rather than ghosting them.

      Questions d'entretien [1]

      Question 1

      Why are you interested in LinkedIn?
      Répondre à cette question
      2
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé via la recommandation d'un employé. Le processus a pris 3 semaines. J'ai passé un entretien chez LinkedIn (Londres, Angleterre) en janv. 2025

      Entretien

      It was a pretty standard process where you have a 45 minute interview followed by a 90 min panel interview. The first one they will assess you on 3 competencies which they share with you beforehand. My biggest advice would be to stick strictly to the STAR approach for answering these questions. If you answer the questions using a different structure they mark you down.

      Questions d'entretien [1]

      Question 1

      Talk about a time where you had a demanding client and how did you manage it?
      1 réponse

      Entretien pour Senior Customer Success Manager

      21 déc. 2023
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez LinkedIn

      Entretien

      The hiring manager reached out. There was an exploratory call that was scheduled. Then the presentation round happened. Then the leadership round with the head of customer success was completed. The recruiter wanted to hire at a package less than what I draw from the current company. When I responded that I cannot go ahead with a low offer, the recruiter and the hiring manager got offended. That speaks a lot about LinkedIn's culture. Moreover the relocation was said to be self funded.

      Questions d'entretien [1]

      Question 1

      1. Hiring manager screen 2. Presentation with 2 managers, Customer success and Head of Sales 3. Interview with Head of customer success 4. Offer
      Répondre à cette question

      Entretien pour Senior Customer Success Manager

      16 juil. 2024
      Candidat à l'entretien anonyme
      Aucune offre
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez LinkedIn en mai 2023

      Entretien

      My interview at LinkedIn for the Senior Customer Success Manager role began with a call to introduce the role, followed by a second interview focused on general and behavioural questions.

      Questions d'entretien [1]

      Question 1

      Can you describe your experience in customer success and tell me about yourself? How do you handle challenging clients?
      Répondre à cette question