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      Entretiens chez LidlEntretiens d’embauche pour Customer Service Assistant chez LidlEntretien chez Lidl


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      Entretien pour Customer Service Assistant

      26 janv. 2017
      Candidat à l'entretien anonyme
      Great Yarmouth, , , Angleterre
      Aucune offre
      Expérience négative
      Entretien facile

      Candidature

      J'ai passé un entretien chez Lidl (Great Yarmouth, , , Angleterre) en déc. 2016

      Entretien

      Applied on line and a few days later I had a telephone interview, this was very standard stuff Why do you want to work for Lidl etc took five minutes. Another couple of days passed and I was invited to interview. This was broken down into three stages; Work trial sorting through fruit and veg and cleaning some glass, they approached you while you were doing this asking things like what you're doing now what you're looking for etc, I'm not entirely sure what they get from you from this bit though over than some free labour. Secondly we had to do a bit of roleplay on the till, this was fairly easy just pretend to scan some things through and act like a by the book sales assistant I assume this was to throw you a bit of a curveball and see how you cope with unexpected pressure. After that was a face to face interview asking in a little bit more depth some of the questions you'd been asked earlier, however at this point they didn't really ask me much and mostly sat there telling me about the role, they noticed I knew an employee of theirs from working with her before in another company, they gave each other a look which at the time I felt was a good sign as they often say who you know helps more than what you know but this turned out not to be the case and perhaps resulted in the opposite? It felt at this stage like they'd already made up their mind and it was a very much going through the motions of phase. They said I would find out before Xmas (interview was a few days before) On the 23rd I believe I found out I was not successful, no real reason given just the copy and paste more suitable candidates answer, I was very unclear what had gone wrong as I had misinterpreted the interview as going well. I would apply again in the future despite my experience as it is a well paid job but I would be sure to ask more questions to them, my advice ask for a little feedback while you're there.

      Questions d'entretien [1]

      Question 1

      Why do you want to work for Lidl?
      Répondre à cette question

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Assistant chez Lidl

      Entretien pour Customer Service Assistant

      9 avr. 2025
      Employé (anonyme)
      Peterborough, Angleterre
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai passé un entretien chez Lidl (Peterborough, Angleterre)

      Entretien

      It was a relaxed interview by two members of Lidl. It took 15 minutes and they asked a checklist of questions which were mainly based on experience and experiences I’ve faced in customer service.

      Questions d'entretien [1]

      Question 1

      What would I describe excellent customer service as
      Répondre à cette question

      Entretien pour Customer Service Assistant

      14 oct. 2024
      Employé (anonyme)
      Offre acceptée
      Expérience neutre
      Entretien moyen

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez Lidl

      Entretien

      First there is an online assessment to be completed then if successful invite to in person interview. The interview is generally with the store manager and the area manager. However this could be a store manager and deputy store manager.

      Questions d'entretien [1]

      Question 1

      What do you know about Lidl
      Répondre à cette question

      Entretien pour Customer Service Assistant

      23 oct. 2024
      Candidat à l'entretien anonyme
      Hove, Angleterre
      Aucune offre
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Lidl (Hove, Angleterre) en sept. 2024

      Entretien

      It was good and very interactive. I was interviewed by two managers and I was asked a bunch of question. Just be confidant and flow with the questions. I’d rate it a 7/10.

      Questions d'entretien [1]

      Question 1

      Tell me about yourself Why do you want to work for Lidl Describe a time when you’ve given exceptional customer service.
      Répondre à cette question