J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Liberty Mutual Insurance (Detroit, MI) en févr. 2025
Entretien
I applied online through LinkedIn and was contacted by a recruiter via email to set up a time for a phone screening. The recruiter called , and essentially interviews me for an hour for the pre screening, then sends an email for a MS Teams interview with 2 people.
A week later , I meet with the 2 hiring managers who were nice people. They ask the hypothetical questions like "tell me about a time where you turned a negative customer experience into a positive one. Tell me about a time where you disagreed with a coworker, etc.
They do inform you that a P&C license is needed for this job and they will pay for it. They also tell you there's a 2nd background check conducted with the FBI and fingerprints are required, and YOU have to pay $100 , but Safeco will reimburse you in 7-14 business days.
They also brag about the diversity offering at the company and how you can become an ally.
I asked about the start shift times, they couldn't give me a straight answer. Only that the training is Mom - Fri 10am - 6:30pm EST.
After the interview was done, they said I should hear from a recruiter within the next 3-5 days, they typically make their decisions on Friday. (My interview was on a Monday) I have not heard a thing since.
Questions d'entretien [1]
Question 1
Why choose to work for us as opposed to other insurance companies?
J'ai postulé en ligne. J'ai passé un entretien chez Liberty Mutual Insurance
Entretien
The 1st interview was a phone interview with an Indian woman who sounded like she didn't want to be there and I could barely understand what she was asking me. There was multiple times I asked her to repeat herself 3-4 times and still couldn't understand her so just answered what I thought she was asking. What a disaster. I asked tough questions because I knew this was a micromanaged, typical call center torture job. she of course confirmed a high turnover. This is the 1st writing on the wall, wont be applying here anymore.
J'ai passé un entretien chez Liberty Mutual Insurance (Spokane, WA) en nov. 2025
Entretien
Had an interview for the initial phone screening about a week ago. The HR person was ten minutes late to the call, no explanation or apology. Did not come across in anyway like she was interested in knowing about me or my qualifications. Completely blunt, no warmth or soft skills applied whatsoever. Job was advertised with a salary range- she stated there was a solid number and they would not move from it. I declined and that was that. I would rate this as one of the worst intro's to a company I've had in 25 yrs in the industry.
Questions d'entretien [1]
Question 1
They didn't really ask me anything pertaining to my experience or wanting the job. They did want to know why I wanted to work for Liberty Mutual. When I answered she then asked again, yes but why do you want to work here? I re explained and she asked again- At that point I told her I have no affinity for Liberty Mutual, the job aligns with my skill set. Not a great experience.
J'ai passé un entretien chez Liberty Mutual Insurance (Charlotte, NC)
Entretien
Very well the management team was awesome . Not difficult. It was a 2 manager interview . They allowed me to interview and it was not overwhelming . The process was smooth.