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      Liberty Mutual Insurance

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      Recherches associées: Avis sur Liberty Mutual Insurance | Offres d’emploi chez Liberty Mutual Insurance | Salaires chez Liberty Mutual Insurance | Avantages sociaux chez Liberty Mutual Insurance
      Entretiens chez Liberty Mutual InsuranceEntretiens d’embauche pour Claims Customer Care Associate chez Liberty Mutual InsuranceEntretien chez Liberty Mutual Insurance


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      Entretien pour Claims Customer Care Associate

      11 mai 2022
      Candidat à l'entretien anonyme
      Offre refusée
      Expérience négative

      Autres retours d’entretien d’embauche pour un poste comme Claims Customer Care Associate chez Liberty Mutual Insurance

      Entretien pour Claims Customer Care Associate

      14 oct. 2023
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen
      Entretien difficile

      Candidature

      J'ai passé un entretien chez Liberty Mutual Insurance en mai 2022

      Entretien

      This was the worst interview I’ve had in my life. First, you fill out the app if your interested in the job. Then you are required to complete an assessment. Then if they are interested and you pass the assessment, you are required to conduct a prescreen interview with the recruiter. Then a actual video interview. That is a whole lot! During the prescreen with the recruiter, the recruiter asks you a list of questions. So what else is going to be asked in the video interview that you just didn’t ask me during the prescreen because they have you go over your entire work history, answer behavioral questions and depending on the recruiter role-play scenarios all during the prescreen smh. The recruiters butter you up and tell you how you did such a good job on the interview with them, responses was fantastic, your such a good fit etc., The worst part, for me, was the actual video interview. It was two men interviewing me. One was very nice, but the other it’s a definite no! I should have immediately shut my computer off during that interview. Silly me. The guy showed me “0” respect! He kept looking out the window during majority of the interview with me. No eye contact, no looking me in the face none of that. At least act like you want to be here conducting the interview. If you do not like your job sir Mickey D’s, BK and Walmart hires all day. I am still traumatized by that interview. A hot mess.

      Questions d'entretien [1]

      Question 1

      Explain a time you went above and beyond for a customer Tell me about a time that you made a suggestion for improvement. What was the suggestion and what was the outcome
      Répondre à cette question
      4

      Candidature

      J'ai passé un entretien chez Liberty Mutual Insurance

      Entretien

      Easy video interview with two supervisors. Asked standard customer service questions using STAR method. They were both asking questions and also offered more details about the role. They were both polite and seemed easy to get along.

      Questions d'entretien [1]

      Question 1

      Please tell us about a time you had to deliver bad news to a customer
      Répondre à cette question

      Entretien pour Claims Customer Care Associate

      2 août 2023
      Candidat à l'entretien anonyme
      Detroit, MI
      Aucune offre
      Expérience négative
      Entretien moyen

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez Liberty Mutual Insurance (Detroit, MI) en mars 2023

      Entretien

      I had a phone interview & was told I would be moving on to the next step in the hiring process. I got a thank you for your interest after emailing the recruiter to follow up.

      Questions d'entretien [1]

      Question 1

      Tell me about a time you had a difficult customer.
      Répondre à cette question

      Entretien pour Customer Claims Care Associate

      5 déc. 2022
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez Liberty Mutual Insurance

      Entretien

      They use the STAR method, I'd have some scenarios ready. It was a panel interview but it was not bad, just prepare a bit. Dress business casual to casual. I'd bring a copy of your resume as well.

      Questions d'entretien [1]

      Question 1

      Describe a time where you struggled with a project
      Répondre à cette question