I had applied to a few positions at LPL, and an LPL recruiter reached out to me for the Service Experience Professional position. I had an initial phone screening (about 10-20 minutes) completed an easy online assessment, and had one more phone interview (about 30 minutes) with the same recruiter. You need to be prepared to talk about your previous work experience and how you can easily transition into the role. You also need to be prepared to give a brief overview or what you know about LPL. I was invited for an on-site interview, where I interviewed with 2 managers of the department. There were about 10-15 experience based questions (be prepared to give examples- STAR method is best). There was a communication activity, followed by an instructional activity. As long as you be yourself and have good customer/client experience and interaction, this should be very easy.