J'ai postulé via la recommandation d'un employé. Le processus a pris 2 semaines. J'ai passé un entretien chez LINK Group (Rhodes)
Entretien
The interview is exactly what you would expect for a contact centre role. 1 interview and also 1 role play over the phone to see how capable you are at handling calls. Questions are the standard star based questions.
Questions d'entretien [1]
Question 1
Describe a time when you dealt with a difficult customer.
how do you plan your day are some examples.