Applied online through snagajob and one week later got a call from the recruiting manager on a Friday. That Monday we scheduled the interview. She was very nice on the phone. Explained the pay, hours, ect. That Monday I went in to customer service and there was one other lady sitting there waiting with me. She came in and we went into seperate rooms so it was a one on one interview. I studied questions from this website online which did help. While I answered the questions she was writing down my answers. It almost felt as if I was talking to myself since she was looking down writing some things I said. She laughed at my answers, I'm thinking in a good way - which is how I felt. Simple questions about customers and situation based questions. Just be honest and descriptive as possible. Then she told me she is going to hire me. After that I filled out more paper work and she told me I will get a call next week two days before orientation. I am a college student that needed a flexable schedule which didn't seem to affect my application process.