Group task - sell a product from the shop floor with a partner, after having been given a brief (details about a potential customer and what they were looking for). Then individual interview, with one of the section managers from the shop floor. Also presented information about John Lewis' values.

QPretty simple, know your products, current trends etc. include others in group assessment as collaboration is important. Why John Lewis and how would you add value? How would you handle a disgruntled customer?