Good. The questions can be annoying that they focus on certain types of people I feel. Also, the process around recruitment is long winded which does not help retention much.

A face to face interview with 2 upper managers. It was actually quite a pleasant experience! They clearly laid out the structure of what we would go through in the interview, some of which was points based. Plenty of back and forth with room for questions from myself. Standard general interview questions, followed by some store specific questions.