J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez John Lewis & Partners (Reading, Angleterre) en juin 2018
Entretien
A one to one interview followed by working in a group to come up with tips for someone who would be new to working at John Lewis and how they would give good customer service.
Questions d'entretien [1]
Question 1
Give an example of when you've faced a difficult situation?
J'ai passé un entretien chez John Lewis & Partners (Londres, Angleterre)
Entretien
QPretty simple, know your products, current trends etc.
include others in group assessment as collaboration is important.
Why John Lewis and how would you add value?
How would you handle a disgruntled customer?
Questions d'entretien [1]
Question 1
Describe what good customer service looks like to you.
J'ai passé un entretien chez John Lewis & Partners
Entretien
Standard questions as expected, management made me feel at ease during interview and got to meet some team members too. Tasks to work through information and then 1-1 interview with hiring manager
J'ai passé un entretien chez John Lewis & Partners
Entretien
Behavioural and situational questions relating to your experience and job requirements. 1 ac and an interview with 2 people after. Should be only 30 minutes with follow-up questions if needed.