J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez John Lewis & Partners (Londres, Angleterre) en mai 2016
Entretien
Start with group presentation where is a scenario have to explain practical situation could be.and then have 1 to 1 interview which is about ur self and customer service u had gone through and gave feedback.
Questions d'entretien [1]
Question 1
Could you tell me when u recived feedback from customers?
J'ai passé un entretien chez John Lewis & Partners (Londres, Angleterre)
Entretien
QPretty simple, know your products, current trends etc.
include others in group assessment as collaboration is important.
Why John Lewis and how would you add value?
How would you handle a disgruntled customer?
Questions d'entretien [1]
Question 1
Describe what good customer service looks like to you.
J'ai passé un entretien chez John Lewis & Partners
Entretien
Standard questions as expected, management made me feel at ease during interview and got to meet some team members too. Tasks to work through information and then 1-1 interview with hiring manager
J'ai passé un entretien chez John Lewis & Partners
Entretien
Behavioural and situational questions relating to your experience and job requirements. 1 ac and an interview with 2 people after. Should be only 30 minutes with follow-up questions if needed.