J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez John Lewis & Partners (Newcastle upon Tyne, Angleterre) en oct. 2025
Entretien
Easy enough, relaxed process and more of a chat. Around 8 people( some people didnt turn up) with 4 interviewers. Had 5 mins to make notes and then 15 to discuss.
Questions d'entretien [1]
Question 1
1. Click and collect desk- busy and a broken bauble needs to be exchanged.
J'ai passé un entretien chez John Lewis & Partners (Cambridge, East of England, England)
Entretien
Was in a small group of around 8-10 people. We were asked our names and our favourite thing about Christmas. Then we were given a sheet with different scenarios on it and had 5 minutes to make notes on how we'd approach these scenarios before sharing our answers as a group. Some people dominated the conversation, making it hard to get a word in with interrupting.
Questions d'entretien [1]
Question 1
How we would respond to 4 different customer service scenarios
J'ai postulé en ligne. Le processus a pris 1 semaine. J'ai passé un entretien chez John Lewis & Partners en oct. 2024
Entretien
The interviewers were friendly and welcoming with a generally comfortable atmosphere. The interview took roughly 35- 40 minutes to complete, It was a group interview- in my session there was about 5-6 of us altogether so we were in one group to discuss the scenario. Overall a generally positive experience.
Questions d'entretien [1]
Question 1
Scenario Based- How would you plan a christmas event, considering how to draw customers in, building a rapport, and how would you actually boost sales.