J'ai postulé via un établissement d'enseignement supérieur ou universitaire. Le processus a pris 3 jours. J'ai passé un entretien chez John Hancock (Portsmouth, NH) en janv. 2014
Entretien
Was asked basic behavioral questions, including how I handled a difficult customer in the past, what I do to relieve stress etc. Only was interviewed once and was offered the job a couple days later. The interview was simple, just make sure you know you'r resume front and back. I had a good time working for JH as the people there were very friendly and helpful.
Questions d'entretien [1]
Question 1
How would you handle a situation in which a customer were to be irate at a failed service?