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      Recherches associées: Avis sur JCPenney | Offres d’emploi chez JCPenney | Salaires chez JCPenney | Avantages sociaux chez JCPenney
      Entretiens chez JCPenneyEntretiens d’embauche pour Customer Service Specialist chez JCPenneyEntretien chez JCPenney


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      Entretien pour Customer Service Specialist

      29 janv. 2015
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. J'ai passé un entretien chez JCPenney

      Entretien

      I applied for the front desk position for the jc penney salon.I applied online and got a phone call about a week later. The salon manager asked me a few questions about my experience and mentioned a few details about the job and then asked me to come in for an interview. I came in for the interview and had to wait just a few minutes. We went upstairs in her office and sat down. She was extremely friendly so the interview was very easy going. It was very comfortable and almost just like having a conversation. I was offered the job right on the spot, but unfortunately when I asked the kind of hours I would be getting, they were very small. It was a bummer and she was bummed as well. They looked on file and saw that I had applied for another position on the sales floor. She brought in the HR Leader and they tried to see if I could do both to get the kind of hours I wanted. You can't work in JC Penney Salon and JC Penney at the same time, something about rented space? So they actually offered me the hours I wanted in the Women's department and I took it! The longest part after that was waiting to hear back about my background check. That took about two weeks.

      Questions d'entretien [1]

      Question 1

      Not very difficult but, When was a time a customer was disappointed or disgruntled and how did you handle it?
      Répondre à cette question
      1

      Autres retours d’entretien d’embauche pour un poste comme Customer Service Specialist chez JCPenney

      Entretien pour Customer Service Specialist

      11 janv. 2024
      Employé (anonyme)
      Tempe, AZ
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai postulé en personne. J'ai passé un entretien chez JCPenney (Tempe, AZ)

      Entretien

      It was in a very professional and comfortable setting in the store. And it was conducted with the store and salon manager at that location. Both of the managers were kind and professional.

      Questions d'entretien [1]

      Question 1

      Asked me to talk about my experience
      Répondre à cette question

      Entretien pour Customer Service Specialist

      26 nov. 2021
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien moyen

      Candidature

      J'ai passé un entretien chez JCPenney

      Entretien

      It was a group interview which led to an individual interview with a supervisor. If you pass the first round you have a higher chance of getting hired on for a position

      Questions d'entretien [1]

      Question 1

      Where do you see yourself in 5 years?
      Répondre à cette question

      Entretien pour Customer Service Specialist

      23 sept. 2021
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en personne. J'ai passé un entretien chez JCPenney

      Entretien

      Interview process went smoothly. Asked behavioral questions and situational questions that catered to how you deal with a variety of customer personalities. Also asked about previous employment roles. Offered a job on the first interview.

      Questions d'entretien [1]

      Question 1

      Can you tell me about yourself?
      Répondre à cette question