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      Recherches associées: Avis sur JCPenney | Offres d’emploi chez JCPenney | Salaires chez JCPenney | Avantages sociaux chez JCPenney
      Entretiens chez JCPenneyEntretiens d’embauche pour Support Specialist chez JCPenneyEntretien chez JCPenney


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      Entretien pour Support Specialist

      31 mai 2014
      Employé (anonyme)
      Rockford, IL

      Autres retours d’entretien d’embauche pour un poste comme Support Specialist chez JCPenney

      Entretien pour Support Specialist

      5 déc. 2015
      Employé (anonyme)
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez JCPenney en déc. 2015

      Entretien

      They called me about a week after I applied. I missed the call but she left a voicemail to call her and schedule a time for the interview. I called back and arranged a time to come in. I went in and met with the lady and talked to her one on one. They were pretty simple questions that could be answered on the spot. We talked about availability and work hours. A good majority of questions were questions like "Name a time...". Like "Name a time you exceeded someone's expectations", "Name a time a customer was upset and what you did to calm them down". Those were pretty easy and I could come up with a good response almost instantly. There were a few questions were I couldn't think of anything so I made something up on the spot, but for the most part I gave an honest answer.

      Questions d'entretien [1]

      Question 1

      Availability, Job Hours/Requirements, "Name a time you..".
      Répondre à cette question
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez JCPenney (Rockford, IL) en mai 2014

      Entretien

      I applied online and was contacted by an HR worker two weeks later. The day after the initial call, the department supervisor called saying that she would like to meet me in person. I was surprised that she said that instead of saying the term "interview". The interviewing process was extremely easy. Because I am a college student, she asked when I will return to school. I will be trained next week and w

      Questions d'entretien [1]

      Question 1

      These questions were very obvious and expected. As I have never been employed, she wanted me to tell her more about myself. I described my past experiences with community service and how I dealt with difficult situations. She also asked what it satisfactory customer services means and I provided her with specific examples. Finally, she asked if I had any questions.
      Répondre à cette question
      1

      Entretien pour Support Specialist

      16 juil. 2016
      Employé (anonyme)
      Humacao, PR
      Offre acceptée
      Expérience positive
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien chez JCPenney (Humacao, PR) en déc. 2015

      Entretien

      It was one on one with the HR manager. Basic retail knowledge questions were asked. They also asked about availability and discussed hours being during evenings and over nights

      Questions d'entretien [1]

      Question 1

      They asked about my retail experience.
      1 réponse

      Entretien pour Support Specialist

      23 avr. 2016
      Employé (anonyme)
      Alexandria, LA
      Offre acceptée
      Expérience négative
      Entretien facile

      Candidature

      J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien chez JCPenney (Alexandria, LA) en nov. 2015

      Entretien

      I filled out an application online and was called the next day. I was interviewed by the Assistant Store Manager while the Human Resources lady sat in. After a few questions, it seemed like it was going well. I was then interviewed by the store manager while the assistant store manager sat in and took notes. The whole interview took about 45 minutes and I left with an offer that I accepted. I would suggest learning a bit about the company, because they do ask you questions about it. If you go in knowing that and what JCP's goals are, you'll definitely get an offer. Just know what you're talking about and be confident. Let them know what you can and can't work up front.

      Questions d'entretien [1]

      Question 1

      Why are you a good fit?
      1 réponse