The primary phone interview consisted of general interview screening questions, like past work experience and availability. The in-person interview consisted of meeting with the Hiring Manager for brief general questions, and two tests. One was pen-and-paper and consisted of questions on designer brand names, capitals of countries, and state postal code abbreviations. The other was navigating through an online-shopping website to answer various simulations/situations that can be encountered at work, such as dealing with a misplaced item or responding to client email. I then met with one of the supervisors, who did not really look over my resume or test results beforehand. He asked me a few questions about my strengths and weaknesses, and I was told that I would hear an offer in a day or two. I ended up declining the offer, since the work load and hours was too much and conflicted with my class schedules.