I was selected for a phone screen with a Talent Acquisition Partner, and the initial experience was very positive. The conversation was engaging, I was able to ask thoughtful questions, and I gained a clear understanding of both the HR Business Partner role and the potential HR Generalist opportunity. The recruiter was responsive early in the process and communicated that I would receive an update on both roles within 3–5 days.
About a week later, I received a rejection email for the HR Business Partner position. However, I did not receive any communication regarding the HR Generalist role, despite it being discussed as a strong possibility. After another week passed, I sent a polite follow-up email requesting an update. Unfortunately, I never received a response.
While I completely understand that hiring priorities shift and that not every candidate will move forward, the lack of follow-up — particularly after clear expectations were set around timelines — was disappointing. Being ignored after proactively and professionally following up left the process feeling incomplete. Even a brief update or closure email would have reflected the company’s reputation for professionalism and respect.
Overall, the initial interview experience was strong, but consistent communication throughout the process would significantly improve the candidate experience.